Unboxing Experience

Unboxing Experience

Whether it’s your first order or a monthly refill, here’s everything you need to know to get started.

It’s designed to feel like an experience—not just another box.

First Order

What's inside

  • LioBox – your reusable dispenser

  • Lio Refill Spool – pre-sorted Pop sachets for the month

  • Pop Facts Cards – one for each supplement in your plan, with full ingredient breakdowns and label facts

  • Cycle Info Card – your personalized reminder for upcoming Lio Cycle renewals and delivery dates

  • Custom Badges – if you’ve leveled up or placed a badge order

All items are carefully arranged in a single tray with slots to hold optional badges.

How to Unbox It Right

Use the tear marks to open your Kwelio box

  • The LioBox sits on top of the Lio Refill Spool, pre-loaded with your Pop sachets.

  • Below or beside the spool are your Pop Fact CardsCycle Info Card, and any Badges included in this delivery.

How to Load the LioBox

  1. Unlock the lid by rotating the round twistable lock on top of your LioBox.

  1. Lift the lid open and insert the refill spool, label side down.

  2. Feed the first sachet through the side slot on the right until it peeks out.

  3. Rotate the lock again to secure the lid closed. You’re good to go.

Daily Use: Pull, Tear, Pop

  1. Pull one sachet from the side slot of the LioBox.

  2. Tear it open—each sachet contains your daily supplements, pre-sorted by time.

  3. Pop your supplements and log them in the Pop by Kwelio app.

  4. Each sachet is clearly labeled by date and time so you never miss a dose.

  5. Badges can be attached to your LioBox and swapped out at any time using the built-in badge slot.

Refills & What’s Next

Each Lio Refill contains 30 Pop sachets.

When you're down to your last few:

  1. You’ll get a reminder via the Pop by Kwelio app

  2. Your next refill will arrive on time

  3. You can edit your bundle, add Boosts, or pause directly in the app